NEW COVID-19 PROTOCOLS:

Please note the following NEW COVID-19 procedures we have implemented at our clinic: 

 

1) ALL patients must wash their hands immediately upon arrival at our clinic.

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2) Patients must ensure proper social distancing at all times.

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3) ALL patients are required to wear a MASK while at the clinic.

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4) Only ONE patient at a time will be allowed into our waiting room area before their next appointment.

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Bookings:

Services and products can be purchased and booked online using a valid credit card. 

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Cancellations:

A 24 hour cancellation policy is in effect for all bookings. If you cancel an appointment with less than 24 hours notice, there will be a cancellation fee which is equal to the cost of the missed appointment. 

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Gift Certificates:

All sales of gift certificates are final.

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RMT Receipts:

Insurance receipts will be issued for all RMT services performed.

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Product Shipping:

Canada: Expedited flat rate of $10 (FREE over $75)

USA: Economy flat rate of $19 (FREE over $99)

          Express flat rate of $29 (FREE over $149)

International flat rate of $30

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Refunds:

All sales and services are final. Refunds may only be done in exceptional circumstances and only at the sole discretion of Management.

Desiderata
ChattelHouse Management