NEW COVID-19 PROTOCOLS:
Please note the following NEW COVID-19 procedures we have implemented at our clinic:
1) ALL patients must wash their hands immediately upon arrival at our clinic.
​
2) Patients must ensure proper social distancing at all times.
​
3) ALL patients are required to wear a MASK while at the clinic.
​
4) Only ONE patient at a time will be allowed into our waiting room area before their next appointment.
​
​
Bookings:
Services and products can be purchased and booked online using a valid credit card.
​
Cancellations:
A 24 hour cancellation policy is in effect for all bookings. If you cancel an appointment with less than 24 hours notice, there will be a cancellation fee which is equal to the cost of the missed appointment.
​
Gift Certificates:
All sales of gift certificates are final.
​
RMT Receipts:
Insurance receipts will be issued for all RMT services performed.
​
Product Shipping:
Canada: Expedited flat rate of $10 (FREE over $75)
USA: Economy flat rate of $19 (FREE over $99)
Express flat rate of $29 (FREE over $149)
International flat rate of $30
​
Refunds:
All sales and services are final. Refunds may only be done in exceptional circumstances and only at the sole discretion of Management.
Desiderata
ChattelHouse Management